Privacy Policy

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information processed through the website and related client interactions, including appointment inquiries, treatment bookings, package requests, salon communications and other services offered at our Budapest location.

2. Personal Information We May Collect

• your name and contact details;
• appointment and treatment requests;
• information you voluntarily provide in connection with salon services;
• beauty, hair, nail or wellness preferences relevant to your booking;
• communications sent to us by email or through website forms;
• technical information such as browser, device and website usage data.

3. How We May Use Personal Information

• process appointment and service inquiries;
• coordinate requested beauty, hair, nail or wellness services;
• respond to client questions and communications;
• personalise the client experience where appropriate;
• protect our website and digital systems;
• improve website usability and service presentation;
• meet applicable legal, administrative and operational requirements.

4. Appointments, Treatments and Packages

When you request an appointment, beauty treatment or package, we may use the information you provide to manage your request, prepare the requested service and communicate with you about scheduling or relevant details.

5. Client Preferences and Service Information

Information about treatment preferences, hair care needs, nail care, wellness services or other salon preferences may be used only where reasonably necessary to provide a personalised client experience.

The website presents premium facial treatments, professional hair care, nail care and wellness services, together with selected beauty packages and personalised aesthetic experiences.

6. Sharing Personal Information

We do not sell personal information. Information may be shared with trusted service providers where reasonably necessary for website hosting, appointment processing, communications, technical support, analytics or other operational purposes.

Information may also be disclosed where required by law or where reasonably necessary to protect clients, staff, property, legal rights or legitimate operational interests.

7. Data Security

We use reasonable technical and organisational measures designed to reduce the risk of unauthorised access, loss, misuse, alteration or inappropriate disclosure of personal information.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or where longer retention is required for legal, security or operational reasons.

9. Your Privacy Choices

You may contact us with privacy-related questions or requests concerning information associated with your inquiry or appointment. Where appropriate, you may also request correction of inaccurate information you previously provided.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage and improve the digital client experience.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies or privacy practices. The latest version will be published on this page.

12. Contact Us

For privacy questions or salon-related inquiries, contact:

Phone: +36 1 318 4500
Email: info@serelissebrightworks.com
Company Registration No.: 01-09-395821
Tax No.: HU27491028